Learner Guide-SITTGDE015 Provide arrival and departure assistance Self-Study Guide aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCSOL305 Prepare growing media AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM305 Implement a plant nutrition program AHCNSY308 Maintain nursery plants AHCARB316 Perform pruning operations

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Australian Digital Capability Framework (ADCF)

Learner Guide-SITTGDE015 Provide arrival and departure assistance Self-Study Guide aggressive or abusive customers *Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce