LLND Kit-BSBWOR301 Organise personal work priorities and development CPP Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCLSK307 Euthanase livestock AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

communicate and search securely on the internet Group A BSBITU306 Design and produce business documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B Additional electives BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBINM301 Organise workplace information Group C BSBINN201 Contribute to workplace innovation Group C BSBPRO301 Recommend products and services Group C BSBSUS201 Participate in environmentally sustainable work practices Group C BSBWHS401 Implement and monitor WHS policies

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

LLND Kit-BSBWOR301 Organise personal work priorities and development CPP Units of competency SIRXMKT002 UseEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational