SCORM Compliant Package-VU23503 Read and write short simple messages and forms MSS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBCRT501 Originate and develop concepts BSBDES402 Interpret and respond to a design brief BSBDES501 Implement design solutions BSBPMG522 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

Units of competency ICPPRP4300 Manage colour ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRP2600 Proof images * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23503 Read and write short simple messages and forms MSS aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.